FAQ

IS THERE A SPECIAL SERVICE FOR THE HANDICAPPED?

Yes, we have facilities within the vicinity of the stadium and adjustments such as access ramps and seats. In the platinum box areas there are special seats as well as seats for a companion.

WHERE CAN I SEE ALL THE DAILY TOURNAMENT UPDATES SUCH AS SCHEDULE, PROGRAM AND MATCH ORDER?

Every day on our Telcel Mexican Open website presented by HSBC and social media, in the same way a Daily will be delivered every day with all the information regarding matches, players, official table, press conferences, program, match schedules and more.

AT WHAT TIME CAN I START GETTING ACCESS TO THE FACILITIES?

Doors open one hour prior to each match.

CAN I BRING A BACKPACK?

No, unfortunately due to tournament policies we cannot allow backpacks within the immediate vicinity. We also do not have a locker service so please, we have to ask you not to bring backpacks or suitcases to the stadium. Only purses may have access, but food is not allowed inside them.

DO QUALIS TICKETS HAVE A COST?

Yes. Saturday Qualis ticket cost is $100 MXN and Sunday Qualis ticket is $150 MXN.

HOW MUCH ACCESS DO I HAVE WITH MY TICKET?

You have a guaranteed seat in the stadium and in the common area with 15 food options, entertainment and commercial stands brought to you by our sponsors.

IS THERE A GENERAL PARKING SPACE?

We don’t have a parking space available for the public.

WHAT ARE THE DATES FOR THE EVENT?

The Telcel Tennis Open presented by HSBC will take place from February 24th – 29th, 2020.

CAN I BRING A PHOTO OR VIDEO CAMERA?

No, cameras are not allowed.

WHERE CAN I BUY TICKETS?

You can go to our site’s ticket section or go to the ticket box that you will find through this link: abiertomexicanodetenis.com/en/buy-tickets/